Order Terms

High-quality products tailored for wholesalers and distributors worldwide.

Order Terms

China Loong Electronic Cables Co., Ltd. supplies cable and connectivity products for power, data transmission, communication, audio-video, automotive, industrial control, instrumentation, and equipment connection applications. We support standard products and made-to-order cable solutions. The following guide explains our general process from inquiry and specification review through production, delivery, and after-sales communication. Specific commercial terms are subject to confirmation for each order.

1. Inquiry and Product Selection

To request a quotation, please identify the cable type and intended application as clearly as possible. Our product range includes power cables, HDMI and DisplayPort cables, USB and Type-C cables, network and industrial Ethernet cables, coaxial cables, signal and control cables, sensor cables, serial communication cables, automotive electronic cables, flexible cables, fire-resistant cables, oil-resistant cables, waterproof cables, and other internal or external connection solutions.

Please provide the available technical and commercial information with your inquiry. Useful details include:

Drawings, photographs, datasheets, reference samples, bills of materials, and existing part numbers can help us review the request accurately. Customers should not send confidential materials unless suitable confidentiality arrangements have been agreed.

2. Specification Review, Customization, and Quotation

Our team reviews the requested cable structure, materials, connectors, electrical performance, operating conditions, packaging, and order quantity. If any information is incomplete or technically unclear, we may request additional details before preparing a quotation.

Customization may include cable length, conductor size, core count, shielding structure, jacket material, color, connector combination, pinout, labeling, printing, and packaging. The feasibility of each feature depends on the product design, material availability, tooling requirements, applicable minimum order quantity, and manufacturing process.

Quotations are prepared according to the confirmed specifications and commercial requirements. Pricing may be affected by material selection, connector brand or type, cable construction, testing requirements, tooling, order quantity, packaging, delivery destination, and requested trade terms. Unless stated otherwise in the quotation, prices are subject to review if specifications, quantities, material costs, exchange conditions, or delivery requirements change.

3. Samples and Pre-Production Approval

Samples may be arranged when technical evaluation or fit testing is required. Sample availability, charges, tooling costs, preparation time, and shipping arrangements depend on the product and must be confirmed before work begins.

Customers should inspect and test samples under the intended operating conditions. Approval of a sample confirms the agreed construction and appearance within the scope of the approved specifications. If a customer requests changes after approval, we will review the impact on price, materials, tooling, and production schedule before proceeding.

4. Order Confirmation

An order is ready for confirmation after both parties have agreed on the product specifications and commercial terms. The confirmation documents may include a purchase order, quotation, pro forma invoice, product drawing, wiring diagram, sample approval record, or packaging instructions, as appropriate.

Before confirming the order, customers should carefully check:

Production arrangements begin only after the required order documents, technical approvals, and payment conditions have been completed. Any requested amendment after order confirmation is subject to feasibility review and may affect the price and delivery schedule.

5. Payment Terms

Payment terms are determined according to the order value, product type, customization level, production requirements, and cooperation history. The applicable payment method, currency, payment schedule, and bank details will be stated in the quotation, pro forma invoice, or other agreed order document.

Customers should make payments only to the bank account officially provided by China Loong Electronic Cables Co., Ltd. If bank details appear to change, please verify the change with our authorized contact through a previously confirmed communication channel before transferring funds. Bank charges and intermediary bank fees will be handled according to the terms confirmed for the order.

Payment-related delays may affect material purchasing, production scheduling, or shipment arrangements. Orders will proceed according to the confirmed payment status and agreed commercial terms.

6. Production and Quality Checks

Production is arranged according to the approved order specifications. Depending on the cable type, the process may include conductor preparation, insulation or jacket processing, shielding, cutting, crimping, soldering, connector assembly, overmolding, marking, and final packaging.

Appropriate checks are carried out based on the product requirements and agreed inspection scope. These may include visual inspection, dimensional checks, continuity testing, pinout verification, electrical checks, workmanship inspection, and packaging verification. Specialized performance testing or third-party inspection should be requested before order confirmation so that feasibility, cost, and scheduling can be reviewed.

If a material, design, or production issue requires clarification, we will communicate with the customer before making a change that could affect the confirmed product. Production updates, photographs, samples, or inspection information may be provided when agreed for the order.

7. Lead Time and Schedule Changes

Lead time depends on product specifications, customization, material availability, order quantity, tooling, testing requirements, production workload, and payment or approval status. The estimated schedule will be provided after the order details have been reviewed and is subject to final confirmation.

The lead time may be recalculated if the customer changes specifications, quantities, packaging, documentation, or delivery instructions after confirmation. Delays in sample approval, drawing approval, payment, or required information may also affect the production schedule. We will communicate significant schedule changes as soon as reasonably possible.

8. Packing and Labeling

Products are packed according to the cable type, quantity, transportation method, and confirmed customer instructions. Available arrangements may include individual bags, coils, reels, inner boxes, export cartons, labels, and palletized packing, depending on the product and shipment.

Any special requirements for barcode labels, carton marks, neutral packaging, customer-branded packaging, reel dimensions, moisture protection, or pallet standards should be submitted before quotation or order confirmation. Additional materials, printing, or handling may affect cost and preparation time.

9. Shipping and Delivery

Shipments may be arranged by courier, air freight, sea freight, rail, or another agreed method, depending on shipment size, destination, urgency, and customer preference. The applicable Incoterms, freight responsibility, insurance, customs documents, and delivery destination must be confirmed for each order.

Customers are responsible for providing accurate consignee information, contact details, tax or registration information where required, and any import instructions needed for the destination country. Import duties, taxes, customs clearance charges, storage fees, and local delivery costs are handled according to the agreed trade terms.

After dispatch, available shipping documents and tracking or transport information will be provided as applicable. Transit times are estimates from the logistics provider and may be affected by customs processing, carrier schedules, weather, congestion, inspections, or other circumstances outside the manufacturer’s direct control.

10. Receipt and Inspection

Customers should inspect the outer packaging, quantities, labels, product appearance, and key specifications promptly after receiving the shipment. If cartons or pallets show visible transport damage, this should be recorded with the carrier at the time of delivery whenever possible.

Any discrepancy or suspected product issue should be reported promptly with the purchase order number, product model, affected quantity, batch or label information, and a clear description of the issue. Photographs, videos, test records, and samples may be requested to support the investigation. Products should be stored and used under conditions suitable for their materials and intended application.

11. After-Sales Communication

China Loong Electronic Cables Co., Ltd. supports customers with order records, specification clarification, issue investigation, and repeat-order coordination. If a concern is reported, we will review the approved specifications, production information, inspection records, packaging condition, transport information, and evidence supplied by the customer.

Any appropriate resolution will be discussed according to the verified cause, affected quantity, product condition, agreed specifications, and order terms. Products should not be returned, reworked, or disposed of without prior written agreement. Return arrangements, where applicable, require authorization and confirmed shipping instructions.

12. Repeat Orders and Specification Control

For repeat orders, please reference the previous purchase order, invoice, product code, drawing, or approved sample. Customers should also identify any requested changes rather than assuming that updated requirements will be applied automatically.

Material availability, component revisions, regulations, and manufacturing conditions may change over time. We may reconfirm specifications, pricing, minimum order quantity, packaging, and lead time before accepting a repeat order. Written confirmation helps both parties maintain consistent product and order records.

13. How to Place an Order

  1. Send your product specifications, application details, quantity, destination, and requested delivery schedule.
  2. Review our technical questions and confirm any required customization.
  3. Evaluate the quotation, drawings, samples, testing scope, and commercial terms.
  4. Submit the purchase order and approve the final product and packaging details.
  5. Complete the agreed payment requirements so that materials and production can be arranged.
  6. Review any requested production or inspection information before shipment.
  7. Confirm the shipping instructions and receive the dispatch documents.
  8. Inspect the goods after delivery and contact us promptly if clarification or support is needed.

Clear specifications and timely approvals help us prepare an accurate quotation and manage the order efficiently. All final product, price, payment, production, packaging, and delivery terms are governed by the documents confirmed for the individual order.

Copyright © 2026 China Loong Electronic Cables Co., Ltd. All rights reserved.
Leave A Message
If you are interested in our products and want to know more details,please leave a message here,we will reply you as soon as we can.
Contact Form (#3)

Home

Products

About

Contact